Real-world insights
Explore ideas, perspectives & trends shaping CX
Get the latest business news, research and consumer trends, plus thought leadership and in-depth analysis of individual industry sectors and business challenges.
Listen and learn: Why social media monitoring is critical to media and gaming CX success
Social listening can give any media, entertainment or gaming brand…
Media, entertainment and gaming: Entertaining new CX ideas
Without robust customer insights, navigating the future of the industry could be an unsurmountable challenge.
Foundever® recognized as Customer Experience Management leader
Everest Group’s PEAK Matrix® takes a deep dive into the relative market impact, vision and…
Mastering 7 key CX challenges with the Foundever® Success Program
Do you know the root causes of your CX pain…
Foundever® named ‘Company of the Year’ in Europe
Frost & Sullivan’s ‘Company of the Year’ award recognizes industry best practices for the market…
Customer experience in South Africa
Join Foundever® + Everest Group for an engaging discussion on the role of CX in…
Foundever® location spotlight: Kuala Lumpur, Malaysia
Earlier this year, Foundever® expanded its global network of multilingual…
Utilities: How to use your data to form superior customer experiences
When it comes to improving CX, data is everything —…
How the right business partnership can reduce your cyber risk
Businesses are under pressure to perform. But when organizations try…